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Dienstleistungen
Auslandsumzug
Inlandsumzug
Beschreibung
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Bewertungen
FawadUlAzim Khawar
21. Februar 2024
auf Google
💪😇👍
Ira T.
31. Juli 2023
auf Google
I am very satisfied with this moving company. The initial consultation was completely straightforward and uncomplicated over the phone. Agreements were kept, and the company worked very quickly, reliably, flexibly, and courteously. Furthermore, I must say that the price-performance ratio is truly excellent and very reasonable. I couldn't be more satisfied and would definitely use Umzug 24 again if I need help with a move.
Vorname Nachname
2. Juli 2023
auf Google
At first, the owner was friendly, but her reaction to criticism was very disrespectful and arrogant.
My furniture wasn't handled with particular care; some of it had dents and scratches.
The staff are hard-working and friendly; there's nothing to complain about!
Unfortunately, communication was completely nonsensical.
My instructions regarding the location of the furniture were ignored several times.
The dryer was placed in an unauthorized location.
My desk was placed there without thinking, so unintelligently, that access to the balcony was no longer possible, or only possible by partially dismantling the piece of furniture.
When asked about this, the owner became rude and inappropriate the first time.
The desk fasteners had been stuffed somewhere; when asked where they had gone, she replied, 'In some kind of box.'
Parts of a cabinet hinge are still missing.
The balcony was arbitrarily filled with furniture without asking.
Among other things, a wooden chest over 100 years old, which a friend and I were able to save late in the evening before the rain started to fall.
A plastic leg on a like-new cabinet broke off during disassembly.
When I asked about the defect, I was told it could be glued on or simply placed underneath.
That's normal at Ikea.
No, it isn't. If you treat the customer's furniture with care, this doesn't happen.
A frameless glass picture frame was placed on the floor and cardboard boxes were placed on top.
The result: the glass shattered.
The worst part was the owner's arrogant, very disrespectful, almost insulting behavior when I asked her about the damage.
She wasn't willing to communicate by phone, didn't feel it was necessary to contact them in person, and categorically denied everything.
When paying, she tried to increase the agreed price by €100.
The owner tried to increase the agreed price by €100. When asked about the remaining amount to be paid, the owner brazenly added €100 to the bill.
Caught in the act, she acted as if she had miscalculated.
Just adding €100 to the customer's detriment, that's for sure.
And if you're already trying to postpone the move by a day with a lame excuse—nice try, by the way—the truck is broken down, and during casual chat, the owner's partner tells you that, according to him, the company doesn't even own its own vehicle and that they had a very heavy furniture move the day before,
So, due to a lack of communication between them, the truth suddenly comes out about why they were trying to change the date.
In conclusion, I found the company to be unreliable; the quality was more like a junk removal company.
I can't recommend Umzug Siegen 24 at all.Lesen Sie mehr
My furniture wasn't handled with particular care; some of it had dents and scratches.
The staff are hard-working and friendly; there's nothing to complain about!
Unfortunately, communication was completely nonsensical.
My instructions regarding the location of the furniture were ignored several times.
The dryer was placed in an unauthorized location.
My desk was placed there without thinking, so unintelligently, that access to the balcony was no longer possible, or only possible by partially dismantling the piece of furniture.
When asked about this, the owner became rude and inappropriate the first time.
The desk fasteners had been stuffed somewhere; when asked where they had gone, she replied, 'In some kind of box.'
Parts of a cabinet hinge are still missing.
The balcony was arbitrarily filled with furniture without asking.
Among other things, a wooden chest over 100 years old, which a friend and I were able to save late in the evening before the rain started to fall.
A plastic leg on a like-new cabinet broke off during disassembly.
When I asked about the defect, I was told it could be glued on or simply placed underneath.
That's normal at Ikea.
No, it isn't. If you treat the customer's furniture with care, this doesn't happen.
A frameless glass picture frame was placed on the floor and cardboard boxes were placed on top.
The result: the glass shattered.
The worst part was the owner's arrogant, very disrespectful, almost insulting behavior when I asked her about the damage.
She wasn't willing to communicate by phone, didn't feel it was necessary to contact them in person, and categorically denied everything.
When paying, she tried to increase the agreed price by €100.
The owner tried to increase the agreed price by €100. When asked about the remaining amount to be paid, the owner brazenly added €100 to the bill.
Caught in the act, she acted as if she had miscalculated.
Just adding €100 to the customer's detriment, that's for sure.
And if you're already trying to postpone the move by a day with a lame excuse—nice try, by the way—the truck is broken down, and during casual chat, the owner's partner tells you that, according to him, the company doesn't even own its own vehicle and that they had a very heavy furniture move the day before,
So, due to a lack of communication between them, the truth suddenly comes out about why they were trying to change the date.
In conclusion, I found the company to be unreliable; the quality was more like a junk removal company.
I can't recommend Umzug Siegen 24 at all.Lesen Sie mehr
Lucy Hartman
15. Februar 2022
auf Google
I'm very impressed, keep up the great work! And thank you for your help.
Alireza Jafaari
9. Januar 2020
auf Google
Very nice staff and very friendly with customers
