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Auslandsumzug
LKW + Fahrer mieten
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As individual as each customer, so is each and every relocation. That’s why COMPAS offers tailor-made solutions for straightforward and smooth relocations around the globe, professional, accurate and reliable. Trust COMPAS, the specialists – it is all about of your belongings.
Before coming to pack at your residence for the long journey of your belongings, we provide detailed advice at your home or over the phone. We determine the volume of your goods, as well as the extent of service you desire and carefully plan all steps together with you.
This includes providing all neccessary customs clearance information for the destination country.
Making the best of your move, we cooperate with carefully selected qualified partners within our global agency network. Our agents are familiar with the customs and import requirements in the destination country.
They will arrange for customs clearance, and deliver your belongings to the new residence.
We gladly arrange to ship automobiles and motorcycles worldwide. In Germany we can assist with conversion to Euro Standards.
You have not found a new residence or your furniture needs be stored close to home during your time abroad? We arrange for safe storage – for a few days, weeks or even years.
Contact us today. Our professionals will provide free and individual quotations for all your needs.Lesen Sie mehr
Sirelo fragt...
Wie sieht Ihre Versicherungspolitik aus? Wie gehen Sie mit beschädigten Gegenständen um?
Dieses Umzugsunternehmen hat diese Frage noch nicht beantwortet.
Was ist der beste Rat, den Sie Ihren Kunden geben würden?
Dieses Umzugsunternehmen hat diese Frage noch nicht beantwortet.
Bewertungen20
95% der Nutzer empfehlen dieses Umzugsunternehmen weiter.
20 von 20 angezeigte Bewertungen
G.
25. Oktober 2022
Ich wollte diese Bewertung abgeben, da ich mehr als zufrieden mit dem Service war.
Kommunikation war sehr gut. Die Umzugshelfer waren sehr professionell und effizient.
Kommunikation war sehr gut. Die Umzugshelfer waren sehr professionell und effizient.
Professionell
Von Stuttgart (Deutschland) nach Wilmington (USA) umgezogen.
A.P.
28. September 2022
Das Team hat sehr gute Arbeit geleistet! Pünktlich, sorgfältig, rücksichtsvoll, aufmerksam, schnell.
Von Bad Krozingen (Deutschland) nach Vero Beach (USA) umgezogen.
J.J.
26. September 2022
Die waren schnell, vorsichtic, und salber,, contact vor und nach dem umzug, alle formen erklaret, sehr helfs berright
Flexibel
Von Schwäbisch Gmünd (Deutschland) nach Union City (USA) umgezogen.
W.
20. September 2022
Great service. Team worked with me through the entire process and explained everything I needed/ kept me informed with the team in service in Germany as well as the service in the US which was used. Family friendly organization/ understanding that such a move can be 'information overload' sometimes....it's a great team that will always work with you.
Kommunikation
Von Mainz (Deutschland) nach Miami (USA) umgezogen.
R.N.
20. September 2022
Very happy with our relocation from Italy to Germany with Compas Movers.. The communication was clear and responsive throughout the process. Both teams on the packing and unboxing sides of the move were very friendly and helpful. The process was extremely smooth, everything arrived on schedule and in perfect condition. Moves can very stressful, but Compas made it easy for our family. I hope to use Compas Movers again in the future.
Freundlich
Von Neapel (Italien) nach Wiesbaden (Deutschland) umgezogen.
A.V.Z.
13. Februar 2022
Canadian customs are known to be particularly difficult.The officers had given me all kinds of erronious information. [name removed by Sirelo] did everything possible coordinating with their representative [name removed by Sirelo] in Toronto (Orbit company) to get my goods in without difficulty .
Always helpful and available
Very reliable
Von Wiesbaden (Deutschland) nach Wellington Ont. (Kanada) umgezogen.
D.K.
7. Januar 2022
Sehr schnelle Kommunikation - Lokal und international, Ausgezeichnete Freundlichkeit von Verwaltung und Umzugspersonal, professionelle Verpackung von Gütern, Termintreu, gute Nachbetreuung bei Zollfragen
Von South Carolina (USA) nach Nordrhein-westfalen (Deutschland) umgezogen.
G.P.D.L.
17. November 2021
Hallo
wir sind im September 21 mit COMPAS von Bad Vilbel nach Puebla Mexiko umgezogen. Gesamteindruck:
Angebot war gut.
Vorbereitung bis zum Tag des Umzuges war in der Kommunikation etwas holprig aber gut.
Umzug Abwicklung Handling operativ am Tag des Umzuges bis zur Auslieferung in Mexiko war tatsächlich ausgezeichnet !
Umzug insgesamt hervorragend ... 20 Tage vom einpacken bis zur Lieferung, das war sehr gut. Das beste an allem !!
Trotz 1/2 mal um die Welt, es ist nix !! beschädigt worden !
Vielen Dank für alles !
wir sind im September 21 mit COMPAS von Bad Vilbel nach Puebla Mexiko umgezogen. Gesamteindruck:
Angebot war gut.
Vorbereitung bis zum Tag des Umzuges war in der Kommunikation etwas holprig aber gut.
Umzug Abwicklung Handling operativ am Tag des Umzuges bis zur Auslieferung in Mexiko war tatsächlich ausgezeichnet !
Umzug insgesamt hervorragend ... 20 Tage vom einpacken bis zur Lieferung, das war sehr gut. Das beste an allem !!
Trotz 1/2 mal um die Welt, es ist nix !! beschädigt worden !
Vielen Dank für alles !
Von Bad Vilbel (Deutschland) nach Puebla (Mexiko) umgezogen.
G.O.
15. November 2021
My Review of compas Moving Services:
Unlike some other companies, you have an interest in what your customers think about your service. Therefore you get 1 point for asking my opinion.
This was my third shipment with compas. My first shipment with compas was organized by the company I was working for to bring over some of my belongings from the United States to Italy and this is how I came to learn about compas and their services. Since then, I have satisfactory shipped more items on two other occasions by compas.
The most positive point is that all three times all the items arrived and all were in good condition.
Also, another positive was that fact that compas understood that I was only staying at my parent’s home, to organize the shipment, and I did not have a computer, router, internet service, or a cell phone at my parent’s home in the U.S.; just a telephone landline. They were flexible enough to assist me based on this limitation and make accommodations to ensure that my move was completed with little stress.
Also, at compass I only had to deal with two people, which reduced any miscommunications and made coordination much easier.
One of the negatives with shipping items with any moving company is that one receives calls and emails from other companies and individuals that don’t always identifying themselves. Now-a-days with ID theft being very common, to avoid becoming a victim I should have just ignored the strange calls or deleted the strange emails. But after some investigation on my part, I tracked down that they were associated with compas and my request to ship items to Europe.
Another negative was that not all the coordination I made with compass or East Coast Shipping filtered down to Moving Ahead Services and vise versa. I had to be the continuity person for all three. Otherwise the shipment coordination would have gone wrong. This should not be. The customer should not have to be the coordinator when he hired someone else to be the coordinator.
The bottom line is that for a three shipments all the items arrived and all items arrived in good condition. I would ship items again with compas.Lesen Sie mehr
Unlike some other companies, you have an interest in what your customers think about your service. Therefore you get 1 point for asking my opinion.
This was my third shipment with compas. My first shipment with compas was organized by the company I was working for to bring over some of my belongings from the United States to Italy and this is how I came to learn about compas and their services. Since then, I have satisfactory shipped more items on two other occasions by compas.
The most positive point is that all three times all the items arrived and all were in good condition.
Also, another positive was that fact that compas understood that I was only staying at my parent’s home, to organize the shipment, and I did not have a computer, router, internet service, or a cell phone at my parent’s home in the U.S.; just a telephone landline. They were flexible enough to assist me based on this limitation and make accommodations to ensure that my move was completed with little stress.
Also, at compass I only had to deal with two people, which reduced any miscommunications and made coordination much easier.
One of the negatives with shipping items with any moving company is that one receives calls and emails from other companies and individuals that don’t always identifying themselves. Now-a-days with ID theft being very common, to avoid becoming a victim I should have just ignored the strange calls or deleted the strange emails. But after some investigation on my part, I tracked down that they were associated with compas and my request to ship items to Europe.
Another negative was that not all the coordination I made with compass or East Coast Shipping filtered down to Moving Ahead Services and vise versa. I had to be the continuity person for all three. Otherwise the shipment coordination would have gone wrong. This should not be. The customer should not have to be the coordinator when he hired someone else to be the coordinator.
The bottom line is that for a three shipments all the items arrived and all items arrived in good condition. I would ship items again with compas.Lesen Sie mehr
Also, another positive was that fact that compas understood that I was only staying at my parent’s home, to organize the shipment, and I did not have a computer, router, internet service, or a cell phone at my parent’s home in the U.S.; just a telephone l
Also, at compass I only had to deal with two people, which reduced any miscommunications and made coordination much easier.
One of the negatives with shipping items with any moving company is that one receives calls and emails from other companies and individuals that don’t always identifying themselves. Now-a-days with ID theft being very common, to avoid becoming a victim I
Another negative was that not all the coordination I made with compass or East Coast Shipping filtered down to Moving Ahead Services and vise versa. I had to be the continuity person for all three. Otherwise the shipment coordination would have gone wrong
Von Columbus (USA) nach Argenthal (Deutschland) umgezogen.
Nicholas B
19. Oktober 2021
We moved a 20ft container of household goods from Germany to the USA in the summer of 2021. COMPAS did a great job throughout the quotation and move process, and I would gladly recommend them to others. I had a lot of questions, because it was my first international move, and they took the time to professionally and competently answer all of my questions. The quote was fair -- it wasn't the lowest I got, though only by a little. Given all the factors, I felt confident that they would do a good job, so I went with them. I was not disappointed!
Before moving day, I received clear instructions about what to do for the import/export paperwork and how to prepare for moving day. The movers came at the appointed time, packed our belongings very well, and filled out the packing lists. I received timely updates about the status of our shipment and handover to the destination agent in the USA. Even given the current disruptions to the global supply chain (summer 2021), COMPAS was able to get our container moved quickly and without extra storage charges. The only surprise charge we had was a shipping line up-charge based on the difference in freight rates from the quote date until the order was booked. But I had heard horror stories of having to pay for weeks of storage in ports and depots; we didn't have to deal with that -- thank you COMPAS!
Our things were delivered and unpacked without any damage to any item. Great work! We are very happy, and would gladly recommend COMPAS for your international move from Germany.
P.S. All of the paperwork was available in both German and English, and the customer service was excellent in English. I valued this a lot, as German would have been more of a challenge for me.Lesen Sie mehr
Before moving day, I received clear instructions about what to do for the import/export paperwork and how to prepare for moving day. The movers came at the appointed time, packed our belongings very well, and filled out the packing lists. I received timely updates about the status of our shipment and handover to the destination agent in the USA. Even given the current disruptions to the global supply chain (summer 2021), COMPAS was able to get our container moved quickly and without extra storage charges. The only surprise charge we had was a shipping line up-charge based on the difference in freight rates from the quote date until the order was booked. But I had heard horror stories of having to pay for weeks of storage in ports and depots; we didn't have to deal with that -- thank you COMPAS!
Our things were delivered and unpacked without any damage to any item. Great work! We are very happy, and would gladly recommend COMPAS for your international move from Germany.
P.S. All of the paperwork was available in both German and English, and the customer service was excellent in English. I valued this a lot, as German would have been more of a challenge for me.Lesen Sie mehr
Good communication and instructions for paperwork
Professional packing crew
Not the very lowest price
Von Frankfurt Am Main (Deutschland) nach Pittsburgh (USA) umgezogen.
M.P.
30. September 2021
Quoting process was fine. Packing crew was mixed - some very good, some useless. Overall packing took longer than expected, but was done professionally. We had almost no breakage or issues on unpacking. Coordination with the local delivery company could have been better, but overall no major problems.
Professional and honoured all terms and agreements
Well packed and protected our items
Confusion with local company about what was included and what was not
Some crew slow and not well supervised
Von Darmstadt (Deutschland) nach Saratoga (USA) umgezogen.
Steve Mitchell & Mirela Mitchell
24. Juni 2021
Very professional company . They took great care of our belongings. [Name removed by Sirelo] was awesome! Best moving company in Germany (and we moved a lot ...).
The people they have sent to pack our household goods were truly careful with everything and loaded our container in a timely and safe manner . [Name removed by Sirelo] was in contact with us the entire time and made sure all procedures were done smoothly .
We definitely recommend them.
The people they have sent to pack our household goods were truly careful with everything and loaded our container in a timely and safe manner . [Name removed by Sirelo] was in contact with us the entire time and made sure all procedures were done smoothly .
We definitely recommend them.
Everything arrived in perfect condition to the destination.
The delivery was fast despite the current COVID situation .
None
Von Hessen (Deutschland) nach Troy, Michigan (USA) umgezogen.
M.L.
23. Juni 2021
The Compas Mobility Solutions movers arrived on time, very carefully wrapped and boxed all of my household goods and very efficiently loaded and positioned them in the moving container. They worked diligently and carefully avoided making any marks on the walls of the house or my furniture.
Good communication, price and service
Punctual and careful
Von Hanau (Deutschland) nach Hilton, New York, (USA) umgezogen.
S.B.
12. Februar 2021
Alles war punktlich geschaffen; die Arbeiter waren freundlich und haben schnell gearbeitet; allerdings haben sie nicht alles versorglich eingepackt und ein Paar Dinge sind geschadet worden.
Punktlich
Freundlich
Sie hätten das Geschirr besser einpacken könnten.
Von Frankfurt Am Main (Deutschland) nach Kingston (Kanada) umgezogen.
J.A.
19. Oktober 2020
I'm giving two stars instead of one because the unpackers in the U.S. were great. The packers in Germany were not good. The foreman was in a hurry to get done and did not wrap things sufficiently. He also put small things in big boxes to create more volume, and did not fill boxes completely. I had emptied shelves that we were going to sell and put vases and other breakable items into a box. I told them they needed to be packed for shipping, and he said 'no', that they were o.k. He was even going to use an old box which was falling apart! They took a smoke break every hour, time that could have been used to sufficiently wrap my valuables. Unbelievably only two (irreplaceable) items were damaged in the move. If you're using them, definitely get the supplemental insurance and have a firm quote on the volume.
Excellent partners in the U.S.
inadequate packing
increased volume with not full boxes
Von Kaiserslautern (Deutschland) nach Hutchinson (USA) umgezogen.
E.(.G.
8. Oktober 2020
Auf Empfehlung von guten Freunden, die von Minneapolis, MN, USA nach München übersiedelten kontaktierten wir u.a. Compas für unsere Übersiedlung von Las Vegas, NV, USA nach Wien. Das Angebot war prompt und realistik! Unsere Erfahrung war 100% positiv, mit Compas und deren Partnerfirmen in den USA und in Wien, prompt, freundlich, professionell, .... Mein Mann und ich können Compas bestens empfehlen!
A friend who had recently moved from Minneapolis, MN, USA to Munich, DE recommended Compas to us as we prepared for our move from Las Vegas, NV, USA to Vienna, AT. They had had an absolutely wonderful experience with Compas and had no hesitation in suggesting that we contact Compas. We also contacted a couple of other International European-based companies. Compas’ estimate was realistic and accurate. The pick-up, transport, and delivery were handled without any concerns and they kept us informed all during the whole process. We would enthusiastically recommend Compas!
A friend who had recently moved from Minneapolis, MN, USA to Munich, DE recommended Compas to us as we prepared for our move from Las Vegas, NV, USA to Vienna, AT. They had had an absolutely wonderful experience with Compas and had no hesitation in suggesting that we contact Compas. We also contacted a couple of other International European-based companies. Compas’ estimate was realistic and accurate. The pick-up, transport, and delivery were handled without any concerns and they kept us informed all during the whole process. We would enthusiastically recommend Compas!
kostengerecht
Von Las Vegaas, Nv (USA) nach Wien (Österreich) umgezogen.
M.B.
31. August 2020
Es ging alles zügig. Es wurde alles nötige zur Verfügung gestellt. Die Kommunikation funktioniert ohne Probleme.
Flexibel
Gute Kommunikation
Von Köln (Deutschland) nach South Bend (USA) umgezogen.
S.
6. April 2020
Entschieden hatte ich mich für Compas aufgrund der kompetenten Beratung. Aber auch die Abwicklung war perfekt. Es gab 2 Ansprechpartner, : [Namen entfernt von Sirelo], die jederzeit Auskunft geben konnten. Die Abholung war pünktlich , sehr gut und unglaublich schnell, die Terminabstimmung war flexibel (wir hatten einige Probleme mit dem Visum) und die notwendigen Dokumente wurden übersichtlich zur Verfügung gestellt. [Name entfernt von Sirelo] wusste jederzeit, wo sich das Schiff mit unserem Umzugsgut befand. Trotz Unsicherheit durch COVID-19 benötigte der Container nur 4 Wochen zwischen Abholung und Auslieferung. Der Partner in Boston (Astra) war ebenfalls unglaublich pünktlich, schnell und sorgsam. Alle Möbel und Gläser sind ohne Verlust oder Schaden angekommen. Dies ist unser 3. Trans-Atlantik Umzug und es war der Beste.
Von Heidelberg (Deutschland) nach Boston (USA) umgezogen.
A.M.
14. Juni 2016
Excellent on every level - cost, customer service, contactability, help with questions, prompt packing and loading.
Von Berlin (Deutschland) nach Kuala Lumpur (Malaysia) umgezogen.
A.K.
5. August 2015
Direkter telefonische Beratung und Beratung vor Ort. Gutes Angebot.
Von Mainz (Deutschland) nach South Plainfield, Nj (USA) umgezogen.
As we had already discussed it would have been good, to give a call to our office on the packing day, in order to avoid these issues. Since you only sent a long email a week later, there is nothing we could do, since the container was already loaded onto the vessel. We are always taking good care of our customers and customer service is very important to our company. A quick phone call could have avoided your frustration instead of a long email a week later. Also you are not mentioning that we did not bill for extra volume. So we did help you the best way we could.
Here the email:
On Thu, Jul 30, 2020, at 10:34 AM, Daniel Schaarschuch wrote:
> Dear Mrs. A.,
>
>
> We have talked to our crew about your mentioned comments and we help
> where we can.
> Usually that is not our service level of the way you have described
> how the packers worked.
>
> You should have called us right on the day of the packing, then we
> could of course have dealt with the problems right away and could have
> talked to our crew to straighten the things up. Now in the end after
> everything is done we of course cannot proof anything here in the
> office. As usually , you know, no news is good news.
>
> We hope that your items arrive in good condition and sorry again about
> this matter.
>
> As a good will we will not bill addl. volume. I hope this helps.
>
> Have a great day,
>
We hope you arrived safe and sound in the USA and wish you all the best in the future.Lesen Sie mehr