My mother and I both used this company for our moves in 2023, both to the same apartment building but with two different apartments, each about 2 km away. We paid €5,000 and €2,000 respectively, as they specialize in senior citizen moves. Packing and unpacking were included in the agreement, and the old apartments were inspected beforehand. About two weeks before the move, when I inquired (because I was surprised by the lack of communication regarding packing, etc.), we were informed that, contrary to the agreement, we would have to pack everything ourselves. The moving boxes only arrived after several inquiries and insistence, and then only about five every few days. Since I had COVID-19 on the day of the move, my move was practically nonexistent. Despite being ill, I had to do most of the work myself – transporting and organizing things (assembling the sofa, installing lamps, and much more). My 83-year-old mother (who paid €5,000!!!), who, mind you, did NOT have COVID, but has an art
ificial knee and cancer, didn't even have her bed brought to the new apartment. So for four days, she had to walk about 2 km back to her old apartment to sleep. (I couldn't drive her because I had COVID.) The apartments were practically empty by the handover day, with our own help, not to mention the cleaning. The stress gave me shingles!! I was physically and mentally exhausted... The move with the company was one of the worst, most horrific experiences of my entire life (and I've experienced a lot). Unfortunately, we had paid everything in advance, so it was our own fault :( (which will definitely not happen again!!!) It took a long time to recover, and without my mother's friends Lesen Sie mehr